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Customer Relationship Management (CRM)

What's it all about?

A Customer Relationship Management system or CRM should enhance and administer every interaction your business makes with its customer and potential customers. Able to compile information from a vast amount of sources such as social media, website, phone, and marketing campaigns to name a few; your CRM will give you the ability to analyse and drill into large amounts of data so you can appropriately target the services you offer and how you interact with your customers.

Specialist advice

The benefits you can expect from a 4Heron CRM solution are;

  • Increased sales conversions 
  • Better customer retention rates 
  • Improved accuracy for marketing and / or social campaigns 
  • Better insights into customer demographics and behaviours 
  • More accurate forecasting 
  • Automated reminders, tracking and reporting 

How it works with us

We take the stress and fuss out of scoping and creating a CRM (it can be quite intimidating if you don’t already have a strategy at the ready!).

Our specialists will work with you to understand exactly what you want to get out of your solution so that the bespoke CRM we create for you will be as unique as your business and consumers. 

Psst….you can start small with a CRM if you’re a small to medium sized company and we can create a scalable solution which can grow and expand with your business meaning it’s future proof and worth the investment! 

what can we do for you

Our possibilities

We are proud to offer a broad range of services across the digital and wider creative space. Find out more about our other services here or check our portfolio to see some of the projects we’ve worked on.

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